All sites
Davao City, Southern Mindanao

TP Davao

Mindanao's safest, fastest-growing CX city.

4/F SM City Davao Annex, Ecoland, Matina, Davao City

2013
Established
2,600+
TP Experts
11
Clients
53
Schools/Universities
US, PH
Markets Served
3D Virtual Tour
Open in new tab ↗

Why this site

  • Located in a major economic center in Southern Philippines (Davao City), enabling geographic diversification and expansion beyond traditional outsourcing hubs
  • Draws from a broad regional workforce across Southern Mindanao and nearby provinces (e.g., Davao Region, adjacent provinces), including both fresh graduates and experienced CX professionals
  • Access to leading academic Schools/Universities (e.g., Ateneo de Davao University, University of Mindanao, University of Southeastern Philippines) ensures continuous inflow of business, IT, and service-oriented graduates
  • Backed by strong local governance and a reputation for safety and order, contributing to workforce stability and long-term operational continuity
  • Approximately 20–30 minutes from Davao International Airport, supporting domestic and international flights and client access
  • Recognized locally for employee experience and workplace culture (e.g., Madayaw Award), reinforcing talent attraction and retention.
Tenure
  • Customer Experts2 years
  • Supervisors7 years
  • Managers11 years
Employee Age
  • 29 & below69%
  • 30 to 4527%
  • 46 to 613%
  • 62 and above1%
Vertical Mix
  • Back Office, Chat, Voice
  • Telecommunications56%
  • Healthcare41%
  • Travel & Tourism3%
Talent Supply & Stability
  • Recruitment Fill Rate101%
  • Attrition Rate5%

Other sites in this tier