Located in a major business district (Ortigas Center, Pasig), accessing a dense, experienced workforce across Metro Manila (e.g., Pasig, Mandaluyong, Quezon City), including tenured BPO professionals and leadership talent
Draws from multiple central business corridors (e.g., Mandaluyong, Makati, Quezon City), enabling strong lateral hiring, rapid ramp-up, and access to specialized skill sets
Proximity to leading higher ed Schools/Universities (e.g., University of Asia and the Pacific, St. Paul University Quezon City, Polytechnic University of the Philippines) supports continuous inflow of business and technology graduates
Established track record in supporting complex CX programs within highly regulated industries.
Proximity to financial and enterprise hubs reinforces talent familiarity with regulated, compliance-driven environments.
Located along a major transport corridor (Ortigas Avenue) with access to key business districts and transit networks.
Close proximity to commercial hubs (e.g., SM Megamall, The Podium) and residential communities supports employee convenience, engagement, and retention
Approximately 30–45 minutes from Ninoy Aquino International Airport, enabling efficient client visits and executive oversight.
Tenure
Customer Experts2 years
Supervisors9 years
Managers12 years
Employee Age
29 & below60%
30 to 4531%
46 to 618%
62 and above1%
Vertical Mix
Back Office, Chat, Email, Voice, Social Media, Support