Positioned in Quezon City, a major IT-BPM and education hub, offering access to one of the deepest and most diverse talent pools in the country
Draws from a broad urban workforce across northern and eastern Metro Manila (e.g., Marikina, Pasig), with access to both entry-level graduates and experienced professionals
Located within a major education hub, with proximity to leading Schools/Universities (e.g., University of the Philippines Diliman, Ateneo de Manila University, Miriam College), supporting continuous inflow of business, IT, and digital talent
Strategically positioned with access to multiple business districts (e.g., Pasig, Makati, BGC) via major transport corridors and public transit networks, enabling workforce mobility and broader talent access
Located within a live-work-play development (Eastwood City), providing immediate access to residential, retail, and commercial establishments—enhancing employee convenience and engagement
Approximately 40–50 minutes from Ninoy Aquino International Airport, enabling practical access for client visits and oversight
Tenure
Customer Experts3 years
Supervisors6 years
Managers12 years
Employee Age
29 & below48%
30 to 4544%
46 to 617%
62 and above1%
Vertical Mix
Back Office, Chat, Email, Voice, Social Media, Support, SMS