One of the earliest and most established TP Philippines locations, with a strong track record in managing complex, high-value programs across healthcare, telco, and BFSI
Positioned in a key urban corridor (Mandaluyong, Ortigas area), accessing a deep and experienced Metro Manila workforce across multiple cities (e.g., Mandaluyong, Pasig, Makati, Quezon City)
Proximity to leading Schools/Universities (e.g., University of Asia and the Pacific, Polytechnic University of the Philippines, Mandaluyong College of Science and Technology) supports continuous inflow of business and technology graduates
Strategically located along a major transport corridor (EDSA) with direct access to rail and bus networks, enabling 24/7 workforce mobility and strong attendance
Situated within a mixed-use district (Greenfield District), with access to residential, commercial, and lifestyle establishments (e.g. SM Megamall, Shangri La Mall) supporting workforce convenience and retention
Approximately 30–45 minutes from Ninoy Aquino International Airport, supporting client visits and executive oversight
Tenure
Customer Experts5 years
Supervisors9 years
Managers12 years
Employee Age
29 & below46%
30 to 4543%
46 to 6110%
62 and above1%
Vertical Mix
Back Office, Chat, Email, Voice, Social Media, Support, SMS