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Mandaluyong, Metro Manila

TP EDSA

On Metro Manila's main artery — talent on every transit line.

EDSA Central IT Center 2, EDSA corner United Street, Greenfield District, Mandaluyong City

2007
Established
3,900+
TP Experts
21
Clients
9
Schools/Universities
ANZ, CA, US, PH
Markets Served
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Why this site

  • One of the earliest and most established TP Philippines locations, with a strong track record in managing complex, high-value programs across healthcare, telco, and BFSI
  • Positioned in a key urban corridor (Mandaluyong, Ortigas area), accessing a deep and experienced Metro Manila workforce across multiple cities (e.g., Mandaluyong, Pasig, Makati, Quezon City)
  • Proximity to leading Schools/Universities (e.g., University of Asia and the Pacific, Polytechnic University of the Philippines, Mandaluyong College of Science and Technology) supports continuous inflow of business and technology graduates
  • Strategically located along a major transport corridor (EDSA) with direct access to rail and bus networks, enabling 24/7 workforce mobility and strong attendance
  • Situated within a mixed-use district (Greenfield District), with access to residential, commercial, and lifestyle establishments (e.g. SM Megamall, Shangri La Mall) supporting workforce convenience and retention
  • Approximately 30–45 minutes from Ninoy Aquino International Airport, supporting client visits and executive oversight
Tenure
  • Customer Experts5 years
  • Supervisors9 years
  • Managers12 years
Employee Age
  • 29 & below46%
  • 30 to 4543%
  • 46 to 6110%
  • 62 and above1%
Vertical Mix
  • Back Office, Chat, Email, Voice, Social Media, Support, SMS
  • Healthcare39%
  • Telecommunications37%
  • Technology10%
  • Banking & Finance10%
  • Others4%

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