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Taguig, Metro Manila

TP McKinley

Multilingual hub serving APAC and EMEA from a township campus.

Le Grand Avenue, Five & Six West McKinley Hill, Taguig City

2016
Established
5,000+
TP Experts
20
Clients
11
Schools/Universities
ANZ, APAC, UK, US
Markets Served
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Why this site

  • Established delivery site for trust & safety, content moderation, and data services, supporting platform-based programs with high accuracy, quality, and compliance requirements
  • Located within a major multinational and IT-BPM hub (Taguig), accessing a globally exposed workforce with experience across shared services, technology, and customer operations
  • Draws from a broad, high-quality labor pool across central and southern Metro Manila (e.g., Taguig, Makati, Pasay, Mandaluyong), enabling both lateral hiring and scalable workforce expansion
  • Proximity to key Schools/Universities (e.g., University of Makati, Asia Pacific College) supports continuous inflow of business and technology graduates
  • Located within a master-planned township (McKinley Hill) with direct access to key business districts (e.g., BGC, Makati), enabling strong workforce mobility and lateral hiring; Live-work-play ecosystem supports employee convenience, engagement, and long-term retention.
  • Approximately 20–30 minutes from Ninoy Aquino International Airport, enabling efficient client engagement and executive access
Tenure
  • Customer Experts2 years
  • Supervisors6 years
  • Managers14 years
Employee Age
  • 29 & below65%
  • 30 to 4529%
  • 46 to 615%
  • 62 and above1%
Vertical Mix
  • Chat, Email, Voice, SMS, Social Media
  • Social Media25%
  • Travel & Tourism29%
  • Healthcare16%
  • Telecommunications15%
  • Retail15%
Talent Supply & Stability
  • Attrition Rate4%

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