One of the earliest and most established TP Philippines locations, with a strong track record in managing complex, high-value programs across retail, travel, telco, and BFSI.
Recognized among Top 10 IT-BPM employers in Cebu for multiple consecutive years.
Ideal for geographic risk diversification, enabling clients to balance delivery outside Metro Manila while maintaining enterprise-grade talent and infrastructure
Located in a leading business district (Cebu Business Park), drawing from a large, tenured workforce across Metro Cebu (e.g., Cebu City, Mandaue, Lapu-Lapu), with strong exposure to enterprise and global accounts
Access to top regional academic Schools/Universities (e.g., University of San Carlos, University of San Jose–Recoletos, Cebu Institute of Technology – University) ensures continuous inflow of business, IT, and engineering graduates
20–30 minutes from Mactan–Cebu International Airport, with strong connectivity via major transport routes
Tenure
Customer Experts2 years
Supervisors8 years
Managers14 years
Employee Age
29 & below70%
30 to 4526%
46 to 613%
62 and above1%
Vertical Mix
Back Office, Chat, Email, Voice, Social Media, Support