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Cebu City, Central Visayas

TP Cebu Insular

Cebu Business Park — VisMin's #1 CX location.

3F Insular Life Building, Cebu Business Park, Cebu City

2011
Established
1,700+
TP Experts
16
Clients
45
Schools/Universities
ANZ, CA, PH,
Markets Served
3D Virtual Tour
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Why this site

  • UK, US
  • Recognized among Top 10 IT-BPM employers in Cebu for multiple consecutive years.
  • Ideal for geographic risk diversification, enabling clients to balance delivery outside Metro Manila while maintaining enterprise-grade talent and infrastructure
  • Located in a leading business district (Cebu Business Park), drawing from a large, tenured workforce across Metro Cebu (e.g., Cebu City, Mandaue, Lapu-Lapu), with strong exposure to enterprise and global accounts
  • Access to top regional academic Schools/Universities (e.g., University of San Carlos, University of San Jose–Recoletos, Cebu Institute of Technology – University) ensures continuous inflow of business, IT, and engineering graduates.
  • Draws from a broad regional labor market across Central Visayas (e.g., Cebu, nearby provinces), enabling sustained hiring and long-term scalability
  • 20–30 minutes from Mactan–Cebu International Airport, with strong connectivity via major transport routes
Tenure
  • Customer Experts2 years
  • Supervisors6 years
  • Managers13 years
Employee Age
  • 29 & below66%
  • 30 to 4530%
  • 46 to 613%
  • 62 and above1%
Vertical Mix
  • Chat, Email, Voice, SMS, Social Media
  • Technology29%
  • Retail & Ecommerce – 28%
  • Travel & Tourism23%
  • Entertainment13%
  • Others7%
Talent Supply & Stability
  • Attrition Rate5%

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