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Antipolo, Rizal

TP Antipolo

Eastern Metro Manila site tapping a huge Rizal commuter base.

2/F SM City Masinag, Marcos Highway, Antipolo City

2013
Established
1,300+
TP Experts
11
Clients
16
Schools/Universities
US, ANZ, PH
Markets Served

Why this site

  • Draws from a broad, growing workforce across the eastern corridor of Metro Manila and nearby provinces (e.g., Rizal, Marikina, eastern Quezon City), including both entry-level graduates and experienced BPO professionals
  • “Work-near-home” dynamic reduces commute fatigue, driving stronger employee retention, attendance, and long-term workforce stability
  • Access to nearby academic Schools/Universities (e.g., University of Rizal System, Our Lady of Fatima University, San Beda University – Rizal campus) ensures a steady inflow of graduates across business, IT, and healthcare-related disciplines
  • Access to a less saturated labor market supports competitive cost structures while maintaining service quality for voice and back-office programs
  • Connected via major transport corridors (e.g., Marcos Highway) with access to key business districts, while benefiting from lower congestion versus central Metro Manila sites
  • Supported by stable infrastructure and full compliance with national and local regulatory standards, ensuring continuity and risk mitigation
  • Approximately 45–60 minutes from Ninoy Aquino International Airport (NAIA), enabling practical access for client visits and oversight
Tenure
  • Customer Experts1 year
  • Supervisors7 years
  • Managers13 years
Employee Age
  • 29 & below64%
  • 30 to 4527%
  • 46 to 618%
  • 62 and above1%
Vertical Mix
  • Chat, Email, Voice
  • Healthcare35%
  • Travel & Tourism31%
  • Telecommunications15%
  • Banking & Finance14%
  • Others3%
Talent Supply & Stability
  • Recruitment Fill Rate105.68%
  • Attrition Rate4.5%

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